🔒 Overview

Tiny Whisk ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

📋 Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information You Provide

• Contact details: Name, email address, phone number, and shipping/billing addresses.
• Order information: Products purchased, payment confirmation, and transaction history.
• Account credentials: Username and password when you create an account.
• Customer support interactions: Any information you provide when contacting us.
• Pet information: If you choose to share, your pet's name, breed, age, and dietary preferences to personalize your shopping experience. [Pet Circle collects similar information to enhance customer experience][reference:0].

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing activity through cookies and similar technologies:

• Device information: IP address, browser type, operating system, and device identifiers. [Ecommerce stores typically collect IP addresses and device data][reference:1].
• Usage data: Pages viewed, time spent on site, referral source, and search queries.
• Cookie data: Information stored via cookies to remember your preferences and shopping cart items.

Information from Third Parties

We may receive information about you from third-party service providers, such as payment processors and analytics partners, to complete transactions and improve our services. [Pure Love Pet Co's privacy policy similarly notes third-party data collection][reference:2].

⚙️ How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill orders: To complete transactions, process payments, and deliver products to you.
• Communicate with you: To send order confirmations, shipping updates, and respond to customer service requests.
• Improve our services: To analyze website usage, optimize product offerings, and enhance user experience.
• Marketing and promotions: To send you promotional emails about new products, special offers, and pet care tips (only with your consent).
• Prevent fraud and ensure security: To protect our website and customers from fraudulent activity.
• Comply with legal obligations: To adhere to applicable laws and regulations. [These uses align with standard ecommerce privacy practices][reference:3].

🍪 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. [Cookies are essential for ecommerce functionality, such as maintaining shopping carts][reference:4]. Cookies are small text files placed on your device that help us:

• Remember items in your shopping cart.
• Recognize you when you return to our site.
• Analyze website traffic and user behavior.
• Deliver personalized advertisements based on your interests.

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. [Most modern browsers allow you to manage cookie settings][reference:5].

We also use analytics tools like Google Analytics to track website performance. These tools may collect your IP address and browsing data. For more information, please review Google's Privacy Policy.

🤝 Data Sharing & Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service providers: We share information with trusted third parties who help us operate our business, such as payment processors (e.g., Stripe, PayPal), shipping carriers, and email marketing platforms. These parties are contractually obligated to protect your data.
• Legal compliance: We may disclose information if required by law, court order, or government regulation.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Protection of rights: To enforce our Terms of Service or protect the safety and security of our users.

Under the California Consumer Privacy Act (CCPA), as amended effective January 1, 2026, we are required to disclose categories of personal information collected and shared [CCPA 2026 introduces more detailed disclosure requirements][reference:6]. We do not sell your personal information for monetary value.

🔐 Data Security & Retention

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• SSL encryption for data transmission.
• Secure payment processing through PCI-compliant partners.
• Regular security audits and updates.

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. [Under CCPA 2026, consumers have expanded rights to access information retained beyond 12 months][reference:7]. When no longer needed, we securely delete or anonymize your data.

⚖️ Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

For California Residents (CCPA 2026)

Under the California Consumer Privacy Act, as amended effective January 1, 2026, California residents have the right to: [CCPA 2026 expands consumer rights including opt-out of ADMT and access to information beyond 12 months][reference:8]

• Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, including sources, purposes, and third parties with whom it is shared.
• Delete: Request deletion of your personal information, subject to certain exceptions.
• Opt-out of sale/sharing: Request that we stop selling or sharing your personal information for cross-context behavioral advertising.
• Limit use of sensitive information: Request that we limit the use of your sensitive personal information (e.g., precise geolocation, pet health data).
• Non-discrimination: Exercise your rights without receiving discriminatory treatment.

To exercise these rights, please contact us using the information in the "Contact Us" section below. We will respond within 45 days as required by law.

For EU Residents (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure ("Right to be forgotten"): Request deletion of your data under certain conditions.
• Restriction: Limit how we use your data.
• Portability: Receive your data in a structured, machine-readable format.
• Object: Object to processing based on legitimate interests or direct marketing.

To exercise your GDPR rights, please contact us. We may ask for verification of your identity before processing your request.

🧸 Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. [Under CCPA 2026, data from individuals under 16 is now considered sensitive personal information][reference:9]. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

🔗 Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. Clicking those links may allow third parties to collect or share your data. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to read the privacy policies of every website you visit.

📝 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. [Best practices recommend reviewing and updating privacy policies regularly, at least annually][reference:10]. The "Last Updated" date at the top of this page indicates when the most recent changes were made. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

📬 Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:

Email: Marcolgy008@gmail.com
Customer Support: support@tinywhisk.shop
Address: Tiny Whisk HQ, Pet Life District, Shanghai, China

For data protection inquiries, you may also contact our Data Protection Officer (DPO) at Geherros@outlook.com.

We aim to respond to all privacy-related requests within 30 days.